Frequently Asked Question

If the respondent does not complete their questionnaires before the appointment, CHADIS questionnaires can be completed in the office on a phone or tablet by logging into their PCC portal OR by using the CHADIS ‘Waiting Room Workflow’. The CHADIS Waiting Room Workflow allows the respondent to access CHADIS questionnaires quickly without typing in their username or password. 

Device Switch generates a QR code that can be scanned with a mobile phone or tablet camera, allowing immediate login access to the respondent.

A common option is for staff to scan the QR code on the computer using a tablet for the office, and provide the tablet to the respondent. Respondents can also scan the QR code with their own mobile phone.

1. Log into CHADIS and click on ‘Waiting Room’ on the home page.

2. Search for the patient using name, DOB, or PCC ID#, then click on the patient to open the waiting room options.

3. Click on the middle icon, ‘Device Switch,’ next to the respondent with incomplete questionnaires to open up a QR code.

4. This QR code can be scanned using the camera on a mobile phone or tablet for respondent direct access into CHADIS. They do not need to type in their username or password. This QR code expires in 15 minutes for security reasons. However, once it has been scanned and the respondent has entered CHADIS, they will have as much time as they need to complete the questionnaire. A common option is for staff to scan the computer using a tablet for the office, and provide the tablet to the respondent.