Frequently Asked Question

c. Child Access to Primary Caregiver Portal Account (PCC Integrated Clients)
Last Updated about a month ago

It is the policy of the American Academy of Pediatrics that teenagers should provide information to their doctor independently of their parents, and there are many self-report questionnaires available in CHADIS for teen depression, substance use, anxiety, etc.


View the PCC integration adolescent workflow options for an overview. One option is through providing child access to the primary caregiver account.


Self-report questionnaires can be assigned to the Primary Caregiver on CHADIS and the child can complete the questionnaire through the primary caregiver’s PCC portal. However, this is only recommended for questionnaires such as the SCARED, which allows parental assistance for younger ages. Responses are not confidential using this method.


Workflow:

1. Edit the auto-assignments on CHADIS to assign certain self-report questionnaires to primary caregivers.

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2. Questionnaires will be assigned to the primary caregiver PCC portal account automatically, 7 days before the visit.


3. On CHADIS, all self-report questionnaires have a warning message when assigned to a non-self respondent that it should be taken by the patient. This may prompt the primary caregiver to allow the patient to take their own questionnaire.


4. The child will take the questionnaire on the primary caregiver’s PCC portal account. These results will appear directly in the encounter in PCC under the appropriate screening order, under the primary caregiver’s name.


Considerations:

  • The primary caregiver can view these responses because it is in their own portal account - the answers are NOT confidential

  • Results show up in PCC under primary caregiver’s name with nothing to indicate whether the child actually completed them

  • The warning message does not guarantee that the primary caregiver will allow the patient to take it and they could end up mistakenly taking it for themselves

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