Frequently Asked Question

For CHADIS/Athena integrated practices, respondents are provided with an initial notification to register and take assigned questionnaires. Their username is automatically created via the email or mobile number that comes from Athena. They will be informed of their username in the notification they receive to complete their registration.

If the respondent cannot locate the initial registration message or the initial registration link has expired (30 days), it is possible to re-send the registration link for them to complete their registration and enter CHADIS.

1. Open the CHADIS patient chart and click on the respondent’s name.

2. Scroll down to ‘Account Settings,’ and click on ‘Re-send Registration Link.’

3. You will be asked to confirm the user’s information before sending. Click ‘reset’ to re-send the registration link.

4. A new registration link has been sent to the respondent for them to complete their registration and enter CHADIS.